This phase includes constant monitoring and interaction. We keep an eye on budgets to ensure the lowest costs, stay on top of schedules for timely delivery and work closely with the design team to create your vision.
Working with trusted subcontractors and engineers, we keep them accountable throughout the entire build. From sequence to production and quality control, we stay focused on the goal, making your dreams come true.
The last step in any build. This phase includes site cleanup, systems training, final inspections and move-in coordination. After completion, we have a final walkthrough to ensure your complete satisfaction.
Rest assured, Mandlay's After-Sales Service offers you peace of mind, knowing any warrantable defects will be taken care of in a prompt and professional manner. At Mandlay, it's what we believe in.
Welcome Home!
We, at Mandlay Development Ltd. take pride in our exceptional after-sales service for our new-home buyers. At the time of your home purchase, you will receive your “Welcome Home” homeowner information package, which is full of information to guide you through the entire warranty process.
Within this package is essential home warranty information from National Home Warranty, which explains your rights and responsibilities under the Homeowner Protection Act of BC. The homeowner information package guides you through your New-Home Walk-Through Inspection, also called a new home orientation or pre-delivery inspection (PDI), and explains the 2-5-10-year warranties provided by National Home Warranty, and through Mandlay’s extended major structural defect warranty.
At Mandlay our objective is to complete the construction of your home without deficiencies, however from time-to-time minor issues arise that require adjustments. You are encouraged to submit a list of any remaining warranted deficiencies you may have found in your home to Mandlay’s After-Sales Service Team. We aim to address all warrantable items on your deficiency lists as quickly as possible.
It's the Mandlay way!
Mandlay Development Ltd.
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